Passport Member Mentor Leadership Team Training

Step into your role with clarity, confidence, and purpose. This training is designed to equip Passport Member Mentors and Mentor Coordinators with the tools, systems, and insight needed to effectively support, guide, and develop new members within your chapter.
In this course, you’ll learn how to create a strong onboarding experience, build meaningful mentor relationships, and ensure new members are set up for long-term success in BNI. We’ll walk through the core responsibilities of your role, including facilitating mentor connections, tracking member progress, and reinforcing the foundational habits that drive engagement and retention.
You’ll also gain a deeper understanding of how your position directly impacts member experience, chapter culture, and overall growth. Through practical examples, step-by-step guidance, and interactive quizzes, you’ll leave feeling fully prepared to lead with intention, encouragement, and confidence.
Whether you’re new to the role or looking to strengthen your mentorship systems, this training ensures you’re set up for a meaningful and impactful term.
What You’ll Learn
- How to effectively onboard and support new Passport members
- How to match mentors and mentees for strong, productive relationships
- Best practices for guiding members through early engagement and participation
- How to track member progress and provide accountability and encouragement
- How to communicate effectively with mentors, mentees, and the Leadership Team
- How your role supports member retention, engagement, and chapter growth
- How to confidently navigate common challenges in the mentoring process
